MMIS System Outage Notice - Saturday, December 21st & Sunday, December 22nd
To allow for system maintenance, the MMIS POSC, Provider Portal, HTS transactions, internal MMIS application, EVS and all eligibility services will be unavailable on Saturday, December 21, 2024, from 7:00 PM to 9:00 PM & Sunday, December 22, 2024 from 4:00 PM - 9:30 PM. MAP, CBHI, MeNoB, member and eligibility web services, connect direct and interchange file transfers and Netreveal predictive modeling application servers will also be impacted.
We apologize for any inconvenience this may cause. Providers who have questions should contact MassHealth Customer Service at 800-841-2900 (toll-free) or by email at
Provider@masshealthquestions.com. EHS users with questions, please contact the EHS Customer Support Center at 617-994-5050 or email eohhs-it-customerservice.hancock@mass.gov.