MassHealth MMIS POSC AWS Migration
October 28, 2024
MassHealth will migrate its Medicaid Management Information System (MMIS) base application and Provider Online Service Center (POSC) to an Amazon Web Services (AWS) data center in early December. The migration will provide MassHealth with greater security, scalability, and will enable the agency to implement hardware/software technology refreshes without major disruptions to the MMIS POSC availability.
What Will Change: MassHealth will re-direct all MMIS POSC traffic to AWS. MassHealth does not expect that this back-end re-direct will impact providers that exchange transactions via the POSC or point-to-point through MassHealth’s connectivity methods.
Important Dates: MassHealth intends to cutover to AWS Friday 12/6/2024 through Monday morning 12/9/2024. If a contingency date is necessary, MassHealth expects to cutover to AWS the following weekend.
What Do You Need to Do: Please ensure the following:
- Please plan your operational needs around this cutover timeframe (12/6/24 - 12/9/24) as the MMIS POSC will be unavailable during cutover weekend. MassHealth will provide more information regarding the cutover of key services in the coming weeks.
- Ensure that your internal staff and business partners are aware of the cutover and are planning accordingly.
- Confer with your technical team to inform them of the migration and determine if your organization needs to make any network adjustments to facilitate access to AWS.
- You do NOT need to make any adjustments to the way you exchange transactions with MassHealth as the functionality in the MMIS POSC is NOT changing.
Monitor MassHealth communications leading up to the cutover for important pre and post cutover information
MassHealth will keep you informed as the agency moves closer to the cutover date so that your organization can continue to prepare. If you have any questions regarding this AWS migration notification, please contact MassHealth:
LTSS providers, please contact the LTSS Provider Service Center at (844) 368-5184 or support@masshealthltss.com.
All other providers, please contact MassHealth at (800) 841-2900 or provider@masshealthquestions.com.