As communicated in previous message texts, MassHealth will begin transitioning its Medicaid Management Information System (MMIS) and Provider Online Service Center (POSC) to Amazon Web Services (AWS) to enhance security, scalability, and operational efficiency.
The MassHealth BSS Provider Relations team will be hosting information sessions; it is strongly encouraged that you attend one of these sessions.
The following information will be addressed:
-
- Reasons for the Migration: Understanding the benefits of transitioning to AWS.
- Timeline of Activities: Key steps along with dates and times that you need to be aware of.
- Provider Impact: How this change may affect your workflow which might include technical impact of the changes, adjusted claims processing timelines, checking member eligibility, along with steps you can take to minimize any disruptions.
We encourage all providers to attend to ensure a smooth transition and to stay informed on how these changes may impact your operations.
Session Dates:
-
- Tuesday, February 25, 2025, at 10:00 am
- Monday, March 3, 2025, at 1:00 pm
- Monday, March 10, 2025, at 10:00 am
Registration Link: https://maximus.zoom.us/webinar/register/WN_OLFqIZq6RiW6c3Il8-f_dg
If you have questions regarding this message, please contact MassHealth:
LTSS providers, please contact the LTSS Provider Service Center at (844) 368-5184 or support@masshealthltss.com.
All other providers, please contact MassHealth at (800) 841-2900 or provider@masshealthquestions.com.