Comprehensive overview of the MA Senior Medicare Patrol (SMP) Program mission. Additionally, members will gain a better appreciation for the role they can have in activating consumers to become better engaged in their healthcare by keeping a personal healthcare journal, “My Health Care Tracker,” and documenting all medical encounters. Through case scenarios members will understand how healthcare errors, fraud, and abuse impacts individuals. Healthcare errors, fraud and abuse cost American taxpayers billions of dollars annually and can have devastating health related outcomes. We can all have a role in protecting beneficiaries.
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