The Massachusetts Health Care Training Forum (MTF) sends out regular email updates on current program and policy information, meeting notices, learning opportunities and other relevant information and resources.
For more information about the Provider Services notices (manage claims and payment information), please visit MassHealth Provider Remittance Advice Message Text.
Effective October 1, 2024, the MMIS and Virtual Gateway (VG) will begin deactivating accounts that have been inactive for more than 12 months. The initial deactivation event will affect accounts… Continue Reading Virtual Gateway Inactive Account Deactivation
Effective Sunday, October 20, 2024, the Virtual Gateway (VG) is implementing changes to ensure that the VG and the recently implemented Multi-Factor Authentication (MFA) profile updates via Azure are synchronized.… Continue Reading Virtual Gateway Multi-Factor Authentication (MFA) Profile Updates & Transition
The Health Connector has prepared guidance for Assisters who are helping former Steward employees with coverage questions and applications. Please review and use this document to help guide your conversations about coverage… Continue Reading Health Connector Guidance for Former Steward Employees
Each year, the Health Connector reviews Health and Dental plans offered by health and dental carriers to be sold the next year on MAhealthconnector.org. This review and overall process is known… Continue Reading Health Connector Health and Dental Plans for 2025
MassHealth is pleased to announce the formation of a new MassHealth Member Advisory Committee (MAC). The MAC is intended to be a safe and inclusive space where MAC members can… Continue Reading New MassHealth Member Advisory Committee
Based on feedback received from providers and Community Case Management (CCM) families, CCM and MassHealth Office of Long Term Services and Supports (OLTSS) have been working on updating the CCM Nurse Directory… Continue Reading CCM Nurse Directory Updated Platform Live Now!
MassHealth identified an issue affecting some acute outpatient hospital claims that were processed under the Enhance Ambulatory Patient Group (EAPG) pricing methodology when another payer made a payment and/or applied… Continue Reading Adjustments of Acute Outpatient Hospital Claims with Coordination of Benefits (COB) Information
As stated in All Provider Bulletin 393 (https://www.mass.gov/lists/all-provider-bulletins), effective September 1, 2024, providers will be required to submit the Special Handling Delay Reason Code 11 Request Form with these claims… Continue Reading Documentation Required for Manual Review of Certain Claims
Effective September 1, 2024, MassHealth will no longer be able to support claims status inquiry calls. To determine if a claim is paid, denied, or suspended, you are encouraged to… Continue Reading Changes To Claims Status Checks
