A system update was made overnight to the online application at MAhealthconnector.org (also known as the HIX system).
It is recommended that following any systems release or update, Assisters or anyone using the online application (including the Assister Portal) should clear their cache or internet history before accessing the online application or the Assister Portal for a better web experience (if you need assistance, please check with your PC support team).
For more technical information, visit https://www.mahealthconnector.org/start then scroll down to choose the subsection: How to clear your browser’s cache (history/memory).
Reminder: Keep up to date with system maintenance by going to MAhealthconnector.org. Banner messages will display at the top.
Release 30 System Updates
To learn more about the system updates that have been made to the online application for health coverage in Massachusetts, please register for the upcoming MTF MA Health Care Learning Series webinar on February 3, 2025, from 2:00pm to 3:30pm presented by MassHealth and the Health Connector.