Behavioral Health Provider Listening Sessions

We invite MassHealth behavioral health providers to several provider listening sessions hosted by UMass Chan Medical School. We’d like your input about successes you’ve had and improvements you’d like to see in best serving members with Serious Mental Illness/Serious Emotional Disturbance (SMI/SED) and/or Substance Use Disorder (SUD).

Please see the information below about these listening sessions and how to register.

SMI/SED Listening Session:

When: Time: January 28, 2025, at 9:15-10:45am EST

Where: Zoom

Register at https://umassmed.co1.qualtrics.com/jfe/form/SV_1SKg4PLjnAZ7aRw

Topics will include:

  • Quality of care in psychiatric hospitals and residential settings
  • Care coordination and transitions to community-based care
  • Access to crisis stabilization and the full continuum of mental health service
  • Early identification and engagement in treatment for mental health

SUD Listening Session:

When: Time: January 21, 2025, at 9:15-10:45am EST

Where: Zoom

Register at https://umassmed.co1.qualtrics.com/jfe/form/SV_1TgULwA0smC5SOa

Topics will include:

  • Access to critical levels of care for opioid use disorder (OUD) and other SUDs
  • Use of evidence-based, SUD-specific patient placement criteria
  • Use of nationally recognized SUD-specific program standards to set provider qualifications for residential treatment facilities
  • Sufficient provider capacity at critical levels of care including for medication assisted treatment for OUD
  • Implementation of comprehensive treatment and prevention strategies to address opioid abuse and OUD
  • Improved care coordination and transitions between SUD levels of care

Your voice is essential to ensure that the behavioral health system continues to meet the needs of our communities. Please join us in this important conversation!

For questions or more information, contact Sue Pfefferle at susan.pfefferle@umassmed.edu.

Behavioral Health Provider Listening Sessions
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